Job Location: Hyderabad, Andhra Pradesh, India
Analyst / Senior Analyst - Operations Support - GKS
Function: U.S. India Enabling Areas
Service Area: GKS
Service Line/Market Offering: Operations Support
Work Location: Hyderabad
Key job responsibilities:
The
Analyst (Operations Support) will be responsible for providing
day-to-day administrative support to the Global Knowledge Services (GKS)
and Global Business Services (GBS) teams in the Hyderabad office.
-
Plan and implement the logistics of organizing in-person meetings
in the Hyderabad office including coordinating with attendees and admin
assistants across the globe, working with internal teams/ vendors like
Operations, Travel, Procurement, and Transport, Car Service providers
and hotels
- Ensure compliance with all USI processes related to expenses and procurement
- Attain proficiency in processes, tools and applications used for logistics and operations planning
- Scheduling of conference calls, web meetings, video conferences and other group-related activities
- Manage calendars using MS Outlook, and make travel arrangements
-
Own and manage documentation in shared drive and SharePoint
teamsite ensuring that all GKS/GBS operational requirements are met on a
day-to-day basis
-
Create and send out memos, e-mails, and other correspondence to support
business objectives of GKS/GBS and DTTL teams in India
Key skills:
- Relevant experience in a global corporate environment. Customer Service experience a plus
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook among other applications
- Ability and interest in learning to effectively use complex online systems and applications
- Highly organized with the ability to prioritize effectively while working on multiple tasks
