Analyst \ Senior Analyst Operations Support – GKS - Deloitte

Job Location: Hyderabad, Andhra Pradesh, India

Analyst / Senior Analyst - Operations Support - GKS

Function: U.S. India Enabling Areas

Service Area: GKS

Service Line/Market Offering: Operations Support

Work Location: Hyderabad

Key job responsibilities:

The Analyst (Operations Support) will be responsible for providing day-to-day administrative support to the Global Knowledge Services (GKS) and Global Business Services (GBS) teams in the Hyderabad office.

- Plan and implement the logistics of organizing in-person meetings in the Hyderabad office including coordinating with attendees and admin assistants across the globe, working with internal teams/ vendors like Operations, Travel, Procurement, and Transport, Car Service providers and hotels

- Ensure compliance with all USI processes related to expenses and procurement

- Attain proficiency in processes, tools and applications used for logistics and operations planning

- Scheduling of conference calls, web meetings, video conferences and other group-related activities

- Manage calendars using MS Outlook, and make travel arrangements

- Own and manage documentation in shared drive and SharePoint teamsite ensuring that all GKS/GBS operational requirements are met on a day-to-day basis

- Create and send out memos, e-mails, and other correspondence to support business objectives of GKS/GBS and DTTL teams in India

Key skills:

- Relevant experience in a global corporate environment. Customer Service experience a plus

- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook among other applications

- Ability and interest in learning to effectively use complex online systems and applications

- Highly organized with the ability to prioritize effectively while working on multiple tasks

- Detail-oriented with excellent follow through skills

- Excellent English communication and interpersonal skills in a professional context

- Positive attitude with the ability to interact with professionals at all levels in the oragnization

- Ability to perform in a changing environment by responding effectively to changes and deadlines

- Readily accepting of new ideas and approaches and able to act with a sense of urgency

Education: Graduates (Any Discipline e.g. B.Com, B.Sc, B.Tech )

Specific Skills:

· MS Office suite ‑ MS Word, PowerPoint, Excel, Outlook, OneNote

· MS SharePoint 2010 and 2013

Experience: 2-7 yrs

Shifts : 9:00 a.m. ‑ 6:00 p.m. / 11:00 a.m. to 8:00 p.m.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

Deloitte & Touche LLP

Deloitte Consulting LLP

Deloitte Financial Advisory Services LLP

Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.-based parents.

Deloitte Support Services India Pvt Ltd.

Deloitte Support Services India Pvt Ltd.(Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services by consolidating and standardizing a diverse collection of systems, processes, and functions.

Global Knowledge Services (GKS)

GKS is a team providing five distinct services - Content Publishing, Knowledge Management Product Support, Business Research Centre, Business Support, and SharePoint Services - that synergize to serve the knowledge needs of Deloitte professionals across all functions globally. GKS has made a phenomenal growth in the last three years in U.S. India and is expected grow to a great extent to meet the client needs.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

·          Deloitte & Touche LLP

·          Deloitte Consulting LLP

·          Deloitte Financial Advisory Services LLP

·          Deloitte Tax LLP