Showing posts with label Secunderabad. Show all posts
Showing posts with label Secunderabad. Show all posts

Monday, July 28, 2014

Manager / Deputy Manager (finance & Accounts)

Job Description

Considered Experience in

1. Accounts Payable (Revenue & Capital)

2. Accounts Receivable

3. Direct and Indirect Taxation

4. Working Capital Management and Fund Sourcing
Salary: INR 2,00,000 - 3,00,000 P.A
Role Category: Accounts
Role: Chartered Accountant

Home Based Sms Sending Jobs / Home Based Ad Posting Jobs

  • Key Skills : Home Based Typing jobs, Simple Typing Work From Home, Work From Home, Home Based job, Part Time Job, Data Entry Job, Typing job, Typing Work, Part Time Home Based Job
  • Qualification : School & Graduation > 12th & Not Pursuing Graduation
  • Specialization : Any Process - Both BPO Type , Blended Process - Both BPO Type , ITES Operations , Non Voice Process - Both BPO Type
  • Job Function : Operations / Customer Service / Telecalling / Backend
  • Industry : CRM / CallCentres / BPO / ITES / Med.trans
Job Description
Full Time / Part Time Home Based Data Entry Jobs, Home Based Typing Work, Home Based Form Filling Jobs, Home Based Copy paste Jobs, Home Based SMS Sending Jobs Data Entry Operator, Data Entry Typist, More details visit company website- www.skjonlineservice.com

  • You can earn money by spending 2-6 hours a day at home
  • This work can be done from any location in india
  • Should be at least Higher Secondary passed.
  • Interested candidates APPLY NOW in company website- www.skjonlineservice.com
  • Your payment will be transferred to your bank account which you register with us.
  • It is not a target base job.

Tuesday, July 15, 2014

Subject Matter Expert

Job Description

Send me Jobs like this
Please find the Job description and revert with your updated Profile with below mentioned details.

Current Pay/ Last pay Package-
Notice Period-


Job Summary


The Global-based Subject Matter Expert is responsible for managing all escalations between the Help Desk team located in the Global Operations Center in Hyderabad, India or the Sofia Operations Center in Sofia, Bulgaria and the Account Team in the US. He / she is responsible for maintaining a deep understanding of the Clients technical & business environment in order to transfer this knowledge to the Global Operations Center resources.


Principal Responsibilities: (Essential Function)


Operational Responsibilities

  • Monitor all escalations from Level I / Level II technicians throughout the day each day, and consistently resolve, de-escalate, or further escalate within the required SLAs. Ensure 100% accuracy of all escalation to Clients Home Office according to established account guidelines / client expectations.
  • Act as accounts highest global escalation point for all technical issues dealt with by the helpdesk team.
  • Proactively seek to identify trends based on calls received / ARs created by the Help Desk team. Work to immediately notify Account Team personnel of these trends, while also identifying possible underlying technical issues, and recommending possible solutions whenever possible.
  • Effectively manage all non-call related account activities including, but not limited to, the processing of Client New Hires / Transfers / Terminations, Broadband Appointments, managing Frustrated Freight, managing Orders Not Shipped, Non-Warranty / Warranty Repairs, and others as needed.
  • Assist Account Team personnel with the preparation of all reports including, but not limited to, the Monthly Operations Report, the Monthly Client Invoice, the Daily Top Line Report, the Daily Report, and other Ad Hoc reports as needed.
 
Blogger Templates