Showing posts with label TL jobs. Show all posts
Showing posts with label TL jobs. Show all posts

Friday, October 25, 2013

Job | Team Leader - KPO



Job Synopsis
Team Leader - KPO
Company:

Knoah Solutions Pvt Ltd.
Experience:

4 to 6 yrs
Location:

Hyderabad / Secunderabad


Job Description

The incumbent is responsible to manage a team of 20 Associates to Meet SLA's & Targets, Manage Stakeholders, Handle Escalations, Improve Processes, Supervise & Control Operations, Client Management, Reports & Analytics and Improve Team's Efficiency

Role:

Team Leader -(Technical)
Role Category:

Back Office/Web/Transaction Processing
Industry Type:

KPO / Research / Analytics
Functional Area:

ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords:

Team Lead, TL, Team Leader, Supervisor, BPO TL, BPO Team Lead, KPO TL, KPO Team Lead, Research Analyst, Sr. Research Analyst, KPO Supervisor, KPO Analyst

Desired Candidate Profile
* Should have handled a team of atleast 15 FLA's
* Candidates from KPO (Research Based Role) are preferred
* Excellent Written/Spoken English Skills
* Feedback & Coaching Skills
* Agile & Responsive Personality
* Flexible to in work 24*7 Shifts

Company Profile

Knoah Solutions Pvt Ltd.



 
Blogger Templates