Job Description
Project Manager – Roles and Responsibilities:
Experience
Typically
>8 years in increasing responsible IT leadership role; typically managed one
or more projects involving others. Demonstrated communication effectiveness,
and good project management discipline.
Ability to foster trusting relationships with colleagues and clients.
Primary
ongoing responsibility is for management of projects. Focuses on meeting
project commitments, including communications with sponsors, stakeholders,
etc. May or may not have direct
reports. Spends significant time on
project management responsibilities. As assigned, lead or assist in the
planning, implementation and introduction of projects for new systems and
technologies
Principal Duties and Responsibilities:
·
Lead planning and/or
implementation of projects. May
participate in the design and/or testing phases.
·
Facilitate the definition of project missions, goals, tasks, and
resource requirements; resolve or assist in the resolution of conflicts within
and between projects or functional areas; develop methods to monitor project or
area progress; and provide corrective supervision if necessary.
·
Responsible for assembling the project staff; for their technical
or functional development, performance, and/or termination during the project
or projects.
·
Manage project budget and resource allocation.
·
Facilitate the definition of service levels and customer
requirements. Interact regularly with existing or potential clients to
determine their needs and to develop plans for improving delivery. Advocate on
behalf of clients and represent clients' needs as appropriate to senior
management. Work cross-functionally to solve problems and implement changes.
·
Follow a defined, agreed
upon project management methodology
·
Present oral and written
reports defining plans, problems, and resolutions to appropriate levels of
management
·
Provide mentoring,
coaching and direction setting to team members
·
Ensure project team and
staff training and development
·
Generally less than one
year, and typically 3-6 months. Discrete projects; may be multi-phased effort,
as a result of the work having different stakeholders
·
Lead aspects of
organizational change
·
Identifies opportunities
for business process improvements within project scope.
·
Should have managed at
least limited numbers of sponsors and moderate number of key stakeholders.
Qualifications/Technical
Skills:
Minimum 5 years of
increasingly responsible experience, including experience successfully managing
various projects. Outstanding grasp of
information technology concepts and processes. Demonstrated aptitude for effective
leadership of staff. Bachelor’s degree in
Engineering preferred.
·
Thorough understanding
of both theoretical and practical aspects of own professional discipline.
·
Thorough understanding
of project management phases, techniques and tools:
o
Initiate
o
Prepare:
definition/scope/requirements
o
Execute & Control:
scope, workplans, resources, deliverables, Q/A, transition planning, etc.
o
Close: completion and
assessment
·
Strong and tested
project management skills, including sponsor and risk management.
·
Understands who is the
client and what are the client's needs; provides realistic expectations;
establishes specific customer satisfaction standards and actively monitors
client satisfaction.
·
Knowledge of
organization's methodology and tools.
·
Recognizes problems or
situations that are new or without clear precedent. Evaluates alternatives and
finds solutions using a systematic, multi-step approach.
·
Develops improvements
and innovations to enhance performance.
·
Pro-actively engages
present and future stakeholders in design, priority setting, and implementation.
·
Builds coalitions among
the various stakeholders; negotiates authority to move the project forward.
·
Creates a sense of
belonging and ownership among team members; assembles a team with the right mix
of skills; coaches and motivates team members; delegates responsibility;
promotes mutual support and interaction.
·
Consults and provides
advice, facilitates discussion and resolves conflict; establishes trust; builds
and uses cross-functional relationships to accomplish work objectives.
·
Conveys goals and
objectives clearly and in a compelling manner; listens effectively and
clarifies information as needed; interprets verbal and non-verbal messages that
others communicate; produces clear status reports; communicates tactfully and
candidly.
·
Ensures that project
status, issues and successes are communicated to project team, stakeholders,
sponsors, steering committee and all levels of management and documented
appropriately.
·
Motivates project team
members to action. Identifies common themes, makes inferences and draws
conclusions
·
Ensures open
communication on the project team. Addresses delicate situations and handles
conflicts in such a way as to maximize opportunity and minimize exposure to
risk.
·
Understands how and when
to make a choice; how and when to escalate issues to higher levels. Analyzes
the risks and future impact of decisions
·
Makes decisions and
takes timely independent action in pursuit of priorities.
·
Exerts strong
influencing skills to impact choices on immediate and long-term directions.
·
Understands and
effectively uses established policies and procedures.
·
Actively seeks ways to
recruit, hire, retain and manage a diverse workforce.
·
Undertakes continual
adjustments with stakeholders in a persuasive manner, to keep the project on
course, by use of positive win/win negotiation
·
Establishes trust
·
Recognizes how corporate
culture impacts the success of the project; knows how to use organization to
achieve objectives. Strategically
positions the project within overall short and long-term goals of organization
·
Prioritizes own and
team’s work. Anticipates consequences of actions, potential problems, or
opportunities for change
·
Sets and meets realistic
deadlines. Forecasts changes and communicates current and projected issues.
·
Ensures a high level of
fiscal control and accountability for project budget.
·
Creates within the team
a shared focus on the importance of achieving results. Creates work standards
for project; establishes and defines roles and responsibilities, specific outcomes,
and clear measures for quality and success of the team. Follows through with fair and consistent
consequences for both achieving and not achieving results. Provides performance feedback and assists
employees with plans for development and training.
Key Skill(s)
